Welcoming to all
With a team of experts, we strive for accessibility for people with an impairment. ‘Welcoming to all’ is our basic premise. This edition we will once again be offering sign language, a deaf loop system and/or audio description for a number of shows. In addition, a number of performances without adjustments are also accessible! Assistance dogs are welcome at nearly all our venues and locations.
We also organise daily programmes for people with things like chronic fatigue or autism. We make every effort to ensure everything is arranged; transportation from a set departure point, shorter and accessible shows, opportunities to take a rest in between. We are happy to offer customised advice, so send any questions/requests to firstname.lastname@example.org
We have made every effort to indicate as clearly as possible which shows we believe are freely accessible to the impaired. Of course, those with a hearing or visual impairment are welcome to come to any show, please consider our advice as an additional service. Would you like to find out which shows are suited? Visit our website under ‘programme’ (the new programme will be published in June) and click on the ‘accessibility’ button. An explanation of the terms can be found below.
If you notify us in advance we can organise an introduction to some of our shows. Virtually the entire festival is accessible to assistance dogs or guide dogs. There are a few exceptions, though; please contact our accessibility team. Many venues and locations feature water bowls so your dog can drink if necessary. Companions who are joining a person with a visual impairment can book a free ticket in advance upon presentation of their companion’s pass. Please always notify our accessibility officer.
On Parade square, the central square of the festival is, there are 2 public handicapped parking spaces. Outside Theater aan de Parade there will be a parking attendant who can show you the way.
Our shuttle buses from Parade square to faraway venues are wheelchair accessible. There will be limited space so if you intend to use this service, please send an email to the address below to make sure the shuttle bus can take you.
The tower on the Festival square has a lift that offers access to the terrace on top! The lift is a so-called stairlift: the wheelchair has to be attached to it. It takes more time than walking up or down the stairs, so we are happy to lend a helping hand.
There are changing stations and wheelchair accessible restrooms at six venues: Josephkwartier, Theater aan de Parade, the Sint Jan car park, De Muzerije, Verkadefabriek, and Perron 3.
All venues have chairs near the queue for the ticket check for those who have difficulty standing. We like to think along and search with you for the best place in the room to enjoy the show.
If you need any help finding your way, for instance, or if you haven’t brought a companion, our volunteers are happy to help! Just contact our accessibility team beforehand. We are happy to help you find the best solution and the best seat for you to enjoy the show.
For any questions/remarks or to apply for specific activities please contact:
If you need help with, for example, finding the route, or help with finding a guide, we have a number of volunteers ready to help! We do our utmost to make your stay as pleasant as possible, but due to crowds or the nature of the application we cannot achieve everything. Please contact our accessibility team in advance to submit your question!
What are we talking about?
To categorise our shows we use a list of ‘accessibility terms’. If a show you choose features any of the following options, here’s what we are trying to tell you.
Language no problem
A show that features little or no dialogue. Sometimes there will be surtitles, rendering the speaker’s language irrelevant for understanding the story. Often music or a soundscape will play an important part.
Sign Language Interpreter Present
An interpreter for NGT (Dutch sign language) will be there to interpret the show for those with a hearing impairment.
Assistance Dog Welcome
Virtually the entire festival is accessible to assistance dogs or guide dogs. There are a few exceptions, though; please contact our accessibility team. Many venues and locations feature water bowls so your dog can drink if necessary.
Deaf Loop System / Infrared System
A deaf loop system or an infrared system is in place.
This show can be attended in a wheelchair. Please note that it will probably be necessary to book in advance. Our accessibility team is happy to give you the details.
The show is suitable for those with a hearing impairment. There will be no dialogue and/or there is a deaf loop system/infrared system in place or a sign language interpreter is present. Shows that feature lots of music are excluded from this term even though they do get a ‘language no problem’ stamp.
The show is suitable for those with a visual impairment. Language and/or music are the main feature. There are some shows for which we have joined forces with Stichting Komt het Zien and offer audio description.